Airtel — Worst Network Services at Wipro Limited Sarjapur Road Campus Bangalore | |||
Hi All, This is the worst experience for me with Airtel . Facing lot of signal issue from last one and a half month. Due to which I am facing incoming, outgoing and internet problems continuously. I already raised my complaint on Jan 20, 2015 but no resolution, reference ID is 59925629. Lot of people have complaint for the same issue but no solution. My Office Address: Wipro Limited Doddakannelli, Sarjapur Main Rd, Bengaluru, Karnataka 560035, India. My seating location in office is Tower S4, 12th floor. Please do it on urgent basis and on high priority basis as the issue is pending from more than a month. Response from Airtel Team: This is in reference of your email dated on 21st February 2015, regarding network issue for your airtel mobile number [protected]. Basisour discussion on [protected], we would like to inform you that as per the service request number 60462396, our network team has tried to conduct a survey for network issue however the permission to enter your office premises was not granted and hence the survey could not be done. We apologise for the inconvenience caused to you for this. Basis our discussion on [protected] dated 28th February 2015, we would like to inform you that as per the service request number 60462396, our network team has tried to conduct a survey for network issue however the permission to enter your office premises was not granted and hence the survey could not be done. It is completely your responsibility to provide permission to let our survey team enter your premises, as it is a company owned individual paid connection. We apologise for the inconvenience caused to you for this. Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Neku
This is with reference to your post dated 28 Feb. 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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This is with reference to your post dated 28 Feb. 2015. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Hi,
I am using Airtel carrier for more than 7 years. Due to the 3G SIM internet issue, I had applied and got the 4G SIM. But, both SIM's are not working now. It is showing the "No service" state.
I am not able to access my mobile in the last 4 days.
I am really disappointed with your service. Nobody response properly in the Airtel office (Kaikondarahalli branch) and customer care as well.
I want to resolve the SIM activation today itself.
I am using Airtel carrier for more than 7 years. Due to the 3G SIM internet issue, I had applied and got the 4G SIM. But, both SIM's are not working now. It is showing the "No service" state.
I am not able to access my mobile in the last 4 days.
I am really disappointed with your service. Nobody response properly in the Airtel office (Kaikondarahalli branch) and customer care as well.
I want to resolve the SIM activation today itself.
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This is with reference to your post dated 28 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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