Airtel — Worst service ever faced not expected from airtel | |||
I have applied for MNP from Vodafone to Airtel . Mobile No-[protected] Alternate-[protected] Representative of One Point one Solution Pvt Ltd ( Authrise Partner of Bharti Airtel Partner), 339 Udyog Vihar, Phase 4, Gurgaon 122016 ( Haryana ) having mobile no -[protected] named DEEPAK taken my documents on 15 Jan 16 and provided me the sim having SIM NO[protected]U. But after that day my previous operator deactivated my number and got ported but my SIM not activated. I called customer care they told me that the SIM No i am having is different from their record so it is not activated and adviced me to visit Airtel Store. I visited Airtel Store Shopprix Mall Noida Sector-60 on 02 Feb 16 but they refused to help . I emailed to nodal officer but still no reply. The Service provided by Airtel seems very worst . Was this information helpful? | |||
Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 04 February 2016.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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