Airtel — Wrong balance deducted

rrdutta

from Mumbai, Maharashtra

Address:

Deoghar, Jharkhand

I am Raja Ram Dutta, Pre Paid Customer of AIRTEL (Bihar & Jharkhand) bearing Mobile No [protected] . I have 2G Internet Pack up validity upto 23rd February 2015. I had not recharge for internet pack on 23rd February 2015 and data service for my mobile was on but I was not using internet and and in 24th February 2015 morning 6:00AM I found my Rs. 195/- is deducted from my balance while it was idle state. RAJA RAM DUTTA Airtel Pre Paid [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr. Dutta,

This is with reference to your post dated 25 Feb. 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Er Naresh Arora

from Jaipur, Rajasthan

I want my 33 Rs back. . . Otherwise i m going to port. .i usually spends 1000rs per month at airtel. . I can use idea also. .i am having idea also. . .they dont do dis cheap type . .Its srprise for me . .that while m sleeping . .my balance automatically deducted. Only i operate my cell. . .then how it is pssible. . When i called. .i got rude behaviour of customer