[Resolved]  Airtel — WRONG CHARGING OF DAILY RENTAL

Address:New Delhi, Delhi

Ihave been charged Rs. 1/- daily from 01 january 2015. I have requested vide ref. Ref11234583, Ref11285486, . for deactivation of the service for which my preepaid mobile is being charged rs. 1/- per day. instead of deactivating the this service for which i was charged as above i have been informed that this is being chaged for MNP Plan. on 05.01.2015. i have again submitted web request ref no. Ref no. PR[protected] now there is no response from airtel. I have clearly requested for deactivation of service for which i am being charged rs. 1/- per day. why airtel is now elaborating me the features of this service instead of stoping the service. Airtel customer care is suggesting that MNP PLAN cannot be deactivated. for avoiding daily debits i have to recharge with any reduce call rate offers and avoid the daily rental towards MNP plan. i have allready purchased reduced call rate pack on 04.01.2015 then why airtel is charging for MNP daily rental. it seems either Airtel People are not reading the customer request carefully or i am so poor that i have chosen the airtel services. KINDLY STOP THE MNP PLAN IMMEDIATELY AND REVERSE BACK ALL CHARGES DEBITED TO MY MOBILE AS I HAVE NOT REQUESTED THE PLAN. REGARDS RAJ KUMAR PANDEY rajkumar.[protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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