Airtel — Wrong commitment while porting number by airtel

Address:400614

Hi,

I have port my number from AirTel to Vodafone 3 months back and that time Airtel executive clear me that there is no any hidden charges its free you just need to pay due bill and your number will get port automatically without extra charges. but now I got bill of 1, 000 from Airtel stating settlement charge and when i asked them give me bifurcation about it or let me speak to someone about it then they denied and asked me to visit gallery, and responding very rudely. If there is such settlement charges are applicable then they would have clear it before.They regulary call me and rudely ask me to pay a bill otherwise will disconnect my number.
If you are giving a bill you should explain us what bill it is.
As a service provider we expect you should respect customer.Worst service and support i have ever seen.
I would suggest do not for for Air Tel anymore.

Amit
[protected]
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Dear Amit,

This is with reference to your post dated 25 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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