[Resolved] Airtel — Wrong deduction by airtel

deepak,sharma

from Ghaziabad, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.airtel.in

Hi Team,

this is to inform you that i use a Airtel prepaid connection ([protected]) on that number i activate a caller tune on 15 June with a song charges which was deducted that time overall 90 rs. included with 90 days subscription of caller tune and a song.

after that on 18th June i change my caller tune again my subscription charge was renewed 20 rs. for 20 days and last subscription was cancelled automatically why it was happened.

if i already paid subscription charge for a long time then why it was deducted again

so irritating.

Do Need full ASAP.

Regards,
Deepak Sharma

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Jun 21, 2016

Complaint marked as Resolved

thanx for the better support it have been resolved in a single call which i recieved from airtel they guyz refund my balance and resolve it thanx

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2016

Airtel Customer Care's response Dear Mr. Sharma,

This is with reference to your post dated 18 June 2016.

Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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