[Resolved]  Airtel — Wrong information provided by Airtel team

Address:

Mumbai City, Maharashtra

We have been told that if you take Airtel my plan worth Rs. 399 + 99 (for add-on connection) You will get 540 minutes for both the numbers + 1 GB 3G data for both the numbers & 200 Extra minutes would be free for 1st number i.e [protected]. we have also been told that inter calling (1000 min.) would be free the numbers which fall under my family plan i.e [protected] & [protected]. We had also been given a mobile no. of referencee who was going to recheck what i have been offered from executive. Numbers are [protected] (nikita) & [protected]. Nikita contacted me & confirm with me the exact plan which i have been offered by the executive over phone, We have confirmed the plan & then we go ahead for Portability of both my numbers. But now today i got to know that my actual plan is 540 local minutes + 1 GB 3G data + 200 local minutes free for [protected], which i would be sharing with [protected]. I have been misinformed by Airtel & their executives. i am writing this mail Just hoping that you people will help me out with solution. awaiting you prompt revert.