[Resolved] Airtel — Wrong offer generated | |||
I applied for 30p/m STD call for 28days for rs 56 but I got this message Rs148 recharge successful. 450MB 3G/4G data with 10Days validity credited.For balance, dial *121*2#.Dial *121*1# for offers/ *567# to do self recharge When I haven't applied for this then why I got this. I want my rupees back as soon as possible. This is very bad it was not expected from Airtel. Was this information helpful? | |||
Nov 6, 2016 Complaint marked as Resolved I contacted with Airtel customer care and they resolved my problem by refund. I gave them all the information and they solved it. Airtel customer support has been notified about the posted complaint. Verified Support Nov 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 6 November 2016. Thank you for the update. We are glad that your concern has been resolved. Let us know if you would need any assistance, we will be glad to assist you. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Nov 06, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 6 November 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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