[Resolved] Airtel — wrong offer given | |||
On date 24/05/2015 at 12:05 am i have recharged my airtel number [protected] from airtel mobile app. I have applied for unlimited night 3g 1gb at 49 rs. Plan and during payment it displays me to options (1) by debit card (2) by main account so i used debit card But after my successful payment I have got only 150 mb 3g data. After that i call 198 customer care no. But they refused to help they told me that it only has to order by deducting balance from main account. Kindly help me got my money refund from them. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 24 May 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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