| Address: | Ballia, Uttar Pradesh |
Dear sir/ madam,
This is to inform you that on 29th January 2015 I tried to withdraw Rs. 15000/- from your NIBM ROAD ATM machine next to your bank but was not able to do so. Later again tried to withdraw the same but this time in front of guard of the ATM but its happens again and I was not able to withdraw the money and then I tried to withdraw Rs. 10000/- and get it done and then tried to withdraw Rs. 5000/- but on receipt it shows my daily withdraw limit is over. Then I take out the mini statement and found that Rs. 15000/- was debited too along with Rs. 10000/-
In your Allahabad ATM the daily withdraw limit is Rs. 15, 000/- only so how it’s possible that I had withdrawn Rs.25, 000/-
When contacting the bank for the same; they checked on computer and told me that in my account only Rs. 10000/- is showing as withdrawn and told me to wait till Monday and I will get Rs. 15000/- back in my account. But on 2nd feb 2015 the money didn’t came and when again contacting the bank they told me to drop 1 complaint letter at my home branch which I did too by submitting the letter at my branch but nothing is happened till know and when again contacting my home branch at bailthara road they told me to mail the complaint to customer care too.
So I request you to return my Rs. 15, 000/- into my account asap. You can check with CCtv footage about money withdrawal and also you can do the cross checking with your ATM details regarding amount deposited their and withdrawal from that ATM too.
Kindly do the needful and let me know.
thanks
Pritee Srivastava
A/c: [protected]
branch: chowkia, Belthara road, Ballia
Was this information helpful? | 
