Alliance — No Connection problem for 2 months | |||
I am Sourav Debnath from Chandannagar and my username is debnath_ambc. After installing alliance the 1st month was really good. But the problem started from the second month. Though there is no heavy rain or storm, even in pleasant weather the connection to the server gets disconnected. I have complained several times to the Alliance CC but the problem remains same. Third party LCO (ambc cable) says that it is your (alliance) problem. Whenever this type of problem occur I always ping the Gateway and IP and surprisingly everytime there is a problem in the gateway ping but no problem in the IP ping. Please find a solution as soon as possible otherwise I will be unable to complete my project works for the semester. Was this information helpful? | |||
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Alliance Broadband customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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Sourav, I am Anirban from Baidyabati. A few months ago, already I use Alliance with Third party LCO ( AMBC Cable ). Terrible service, If disconnect they solve it after 1 or 3 or even 11 days ! Believe me. They use second hand switch and router & do not allow router for home. But now I am enjoy a faster & reliable Internet with fiber optic & Fiber To The Home(FTTH) technology.
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