Alliance — URGENT - Broadband not connecting for last 2 days

Address:Kolkata, West Bengal

From 30-Apr-2015 my alliance broadband is not connecting and when connecting to gateway it's giving Request Time Out. I called [protected] 3 times and submit docket, but i have not get any help from them. They told to contact local support team and i called the local support team at least 10 times in these 2 days, but they also can't able to solve this matter. I generally have to do important office related works which is hampering from yesterday and if i will not get any fruitful solution for this problem, then i have to withdraw my alliance broadband connection for sure as i can't hamper my office work for this issue. My broadband user id is 'ashis_vc'. Please help or suggest me how to get fruitful result for coming out from this issue. Ashis Pyne
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    Alliance Broadband Phone
    +91 33 7100 2000
    Alliance Broadband Address
    Padmapukur (Entally). P-89, C.I.T Road, Kolkata, West Bengal, India - 700014
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