Alliance — Very bad behaviour and response from customer care.

Address:

North 24 Parganas, West Bengal

Called customer care today morning. None of the pages were opening in my system(even google) Customer care asked me to wait for 5mins, then called again, asked me to wait for 30mins, then 1 hour and then it can't be solved by today itself, have informed local operator. Local operator Operator said it's afternoon time we cant solve it now, provide me customer care no. and asked me to contact. Customer care Called, they told we can't do anything, our work is to inform only(then who'll resolve?). If you are not satisfied you can leave this connection(rudely). Local operator called local operator, same as customer care. My work got stuck still morning, almost 5hours gone no one is taking responsibility even not responding properly. Very bad and frustrating experience.