[Resolved]  Alpha Radios, 1900, Chandni Chowk, Delhi - 110006, Delhi, India — Car-Washer: VOX Portable High Pressure Automatic Car Washer: Order No.10682874

Address:

East Khasi Hills, Meghalaya

I have ordered Car-Washer: VOX Portable High Pressure Automatic Car Washer with order No.10682874 on 11th Nov, 2014 from on line shopping through Rediff.com and accordingly i have received the product on 24th Nov, 2014. On verifying it was found the 12V connector cable is not the one which is to be fitted with the 16L tank. I have contacted Rediff and has given me the number of the vendor/sender. Accordingly, I have contacted and mailed about the product. Their reply was that they will be sending very shortly. I have contacted several times but their reply was same. Its almost 10 days and i am in receipt of the same mail that they will be sending the connector cable and will be replaced. I dont know what to do and where to inform since I am from Shillong. So I find no other option but to complain if the problem be solved. I have even contacted over Phone several times, their reply was that it will be delivered in 2 days through courier, I have been waiting but no mail or message about the dispatch. Kindly look into the matter, if it can be solved. Thank you.