[Resolved]  Amaron — Worst service by Amaron

Address:

Mysore, Karnataka

My old 180AH Home UPS 'Base Terminal' battery started to go flat in an hour after a great service life of more than 6 years, I had a good experience with my Amaron Car battery and after doing a lot of internet research I decided to get to 150 AH Amaron toll tubular as most of the reviews told it's too good and which was also having 3 years replacement warranty. I brought the battery 25/10/2013, It died before a year, I can understand that, There may be some defective products in all good once, and people unlucky like me may get one. But It should not be a problem if the company helps you with the replacement, The problem is people at Amaron service centers lie on your face, giving no value to their SLA’s, I took it in my car from chamarajanager to Mysore(60Km) for replacement as I was told that there is no Amaron service at Chamarajanager and I need to carry on my own cost to mysore, and gave it to the Shivapuja Amaron service Center, Mysore on 18/10/2014 for replacement. I was told that the battery is faulty and will be replaced 3 days (That’s the SLA). It has been more than a month now and the battery have not been replaced. Whenever i call them the only thing i hear is battery is not in stock, once we get it, we will call you. We live in farm house at Chamarajanager, where the power cut is for 8-12 hours. So it goes without saying that UPS is life to us. It also keeps the wild animals away by powering the lights around the house at night. I would have bought a new battery if Amaron would have promptly told me that they will take more than a month to replace the battery. This company has no respect to its customers, so don’t buy any Amaron Product. If it works, it works great, If it don’t they will screw up your life.