Amazon — Gift card issued cannot be used and queries on chat woith amazon rep are not answered even after two months

Address:Mumbai City, Maharashtra, 400028
Website:Amazon.in

I purchased a Bosch washing machine for Rs 26543 as per Order #[protected] placed on 30 May 2015. Amazon was to send a gift card for Rs 2500 which they did on June 19th. However I was unable to use this as the card had an ID number but no gift code. A chat with Amazon rep on 9th Aug 2015 ended with the rep promising to get back in 3-5 working days. I am still waiting for the reply and in the meantime the gift account shows that the amount has been reduced to Rs. 650 though I have not accessed or used this gift card.
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yes amazon gift cards are of waste of time. My company gifted amazon card which is no use for me, I have called customer care and they don't have much information suggested to check with my company... DONT EVER THINK Of gifting your loved ones with AMAZON gift card.. your loved ones will sure start hating you...

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