[Resolved]  Amazon. Com — Fraud use of my credit card!!

AMAZON.COM — Fraudulent use of my credit card.

On October 26th. 2009, there was a debit charge for $29.96. I did not make this charge and the website won't tell me what purchase was made. I would like to know who is using my card to make this purchase?

I made a purchased in July, had it sent to another address. I signed up for a trial of the quick delivery you now have. So why was my purchased assigned to my Visa Credit Card. I no longer want this service of quick delivery. Please cancel this sign-up. It was on a trial basis. I made a mistake signing up.

I'm not sure how to file a complaint, so I hope this reaches the right person. Please let me know via e-mail if I need to take other measures to have this corrected. I received my latest Visa bill and there were two charges from Amazon Mktplace for 09/17 in the amounts of $20.98 & 24.98. I have not ordered anything from Amazon for several months. Please let me know what these charges were for. I need these charges to be deleted from my Visa bill. Since I have no idea how you came by my new Visa charge number, I will have to have a new card issued. This is the second incident this year I have had with you and I hope it will be the last. Because of these issues I am afraid to charge anything from you. Please respond ASAP, so that I know what steps I need to take next. Thank you for your attention in this matter. Carol Beltz ([protected]@gmail.com)

@sumangupta. Have you contacted Amazon? They are exceptionally good at handling customer issues. If a fraud has been committed, rest assured Amazon will not let you suffer. That's my experience of purchasing from Amazon for the last 12 years (from India).
However, the first few levels of response from Amazon will probably be from an Indian based here; and, sad to say, the experience may be frustrating.
Amazon guarantees your credit card against misuse on their site, so you don't have anything to worry about.
Also, adopt reasonable precautions on your side; get a Verified by Visa or MasterCode on your card, and be more cautious about your physical card (don't leave it lying around, ensure merchant swiping is done in your presence, etc.)

Have you contacted Amazon? They are exceptionally good at handling customer issues. If a fraud has been committed, rest assured Amazon will not let you suffer. That's my experience of purchasing from Amazon for the last 12 years (from India).
However, the first few levels of response from Amazon will probably be from an Indian based here; and, sad to say, the experience may be frustrating.
Amazon guarantees your credit card against misuse on their site, so you don't have anything to worry about.
Also, adopt reasonable precautions on your side; get a Verified by Visa or MasterCode on your card, and be more cautious about your physical card (don't leave it lying around, ensure merchant swiping is done in your presence, etc.)

Mis use of amazon e vouchers

Hi i have received amazon e vouchers of 12000 but some one else have used these vouchers as i have mail of these vouchers and all detail so kindly hold the delivery who so ever has used these vouchers.

Vouchers details are:


AM4T-H5AV5U-BFX9- 1000 rs

A6YQ-STE4AD-XYHW- 10000 rs

Ae luxury metal bumper with acrylic mirror for lenova k4. Has been damaged and I can't fix it in my lenova k4 note

Please take. An immediate action. Because me and my family members were bought so my products in Amazon. All them are Gud. Except this one.

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