Amazon India — Amazon cheated! Sent old broken kadhai instead of pressure cooker

Address:Bikaner, Rajasthan, 334001
Website:www.amazon.in

Sir,

I ordered pigion pressure cooker 3 ltr. From amazon. My order number is[protected].

I am surprised to see that instead of pegion pressure cooker i received old broken aluminium kadhai!!!

Amazon sent this product to my city thru delhivery courier service but delhivery courier guy was continuously updating wrong status that ' delivery attempted but addressee was not available'. Fact is neither courier person came to my house nor he tried to contact me over phone. I complaint about courier guy amazon as well as delhivery customer care failed to give me any support.

Finally, somehow i found the location of delhivery courier agency in my bikaner city and went physically to take the delivery of this product. It was cod based, i paid and took my parcel.

But, shocking!!!
I found old broken aluminium kadhai in the original pegion box packing!!! I dont know wather amazon or selling vendor or courier service has cheated me. But i strongly want indian consumer helpdesk to take strong action against this fraud and cheat.
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