Amazon India — Delivery hassle and false promises given to customers

Address:	Ernakulam, Kerala, 682301
Website:	www.amazon.in

My name in eldho alex

And not being such a big fan of online shopping, against my wishes i decided to try out the india amazon website for the purchase to 2 items (Both of which were ordered on the same day!! 18th of may 2016

The reference numbers are as follows :
1.) order #[protected]
2.) order #[protected]

Seeing the big assuring ad on tv fueled this wrong and regretting decision!!

It has been a week since the products have been ordered. Nobody at amazon india has the decency, courtesy or even proper professional ethics to call and update the customer.
All they do is send a big rubbish mail that you are my number 1 customer, i will help you, you are my priority rubbish!!! Just a long mail to express that "you fool, just shut up and wait. If it reaches you, give good feedback or wait a lot longer praying that it reaches you"

Wtf???

I hope this forum helps future problems such as this crap from occurring to other customers.

I called the helpline and they keep telling me i got my address wrong, i mixed up the pin code numbers, i am not that stupid!!!
I have attached screenshots showing that my actual addresses!!!
I have lived in this house since 2001, how would i forget my pin code???

It seems either amazon or blue dart mixed up my orders, but one thing i contradicting that statement!!
Each of the two products were sent by different couriers!!!
I cannot even understand where it went wrong!!

I have become a confused and humiliated customer as i have to keep calling the office to ask if a courier came.
Rather than spending lots of money making stupid ads on tv, i hope the ceo's redirect their funds to give quality service rather than fooling/cheating the indian consumer.

Now there is no hope that i will get the items today as i write this, the time is already 5:45 pm on the 24th of may 2016


Eldho alex