Amazon India — Failed in delivery. | |||
To whom so ever it may concern, The order has not been delivered but i had to collect it myself from the Gati KWE warehouse after it failed to deliver the same. The product was present at the warehouse in Noida since 28th July 2015 morning and amazon & Gati KWE failed to deliver it till today i.e. 1st August 2015 at Ghaziabad. The place is just at 20 min. distance from warehouse but due to poor response from Gati and lack of grievance cell, my complaint was never attended. Thus i was forced to drink very poor quality water even in bad health. I had already made the payment and i was also charged rs. 500 extra as transportation charges still my request to deliver it at the earliest remained unheard. After being utterly disappointed by the poor customer service i had to fetch the product myself. It has been my worst experience in online shopping that too from amazon. It is a matter of shame that complete ignorance was shown from amazon team towards the poor service of transport agency. Atleast amazon should not boast for claiming to have delivered it to customer if your team cannot compensate for the mental agony caused to me. Was this information helpful? | |||
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