Amazon India — Faulty product

Address:

Ahmedabad, Gujarat

This is in regards to an online purchase of iBall Slide Performance Series 7236 3G17 Tablet which I purchased online from AMAZON.com on 15th Aug 2014.(Amazon.in order number:[protected].Serial Num ber: IMEI - [protected]). The product came with 1yr warranty Within some time it stopped working and when I went to the authorized service center of I ball they said that they do not provide warranty on online sales, when I contacted AMAZON they said its not possible the warranty is there and they will check with I ball company. It has been such a long time since I''ve been running around from here and there and calling and mailing but they just keep on delaying the issue. And as the warranty period is about to over I think finally It would be me who has to suffer. These companies spend crores of rupees on advertisements and once the product is sold they don''t even listen to the customer. I guess the law would open their ears.