Amazon India — Item not delivered to me

Address:

Hyderabad, Andhra Pradesh

I ordered 2 products on July, 25 2015 from Amazon with order numbers:- Order #[protected] and Order #[protected] Which was scheduled to be delivered through Blue Dart with tracking numbers as [protected] and [protected] One of these tracking number is showing delivered to me and other one to some one else. As a contrary I didn't get any of these product. I called Blue Dart and Amazon customer care service centres. They both cleared their state that they have not made any mistake and sent me a confirmation mail that the item is delivered to me only. Apart from the mail snapshots attached I also have message details in my phone. Please HELP ME