Amazon India — Laptop Bag / False Promise

Address:600006
Website:www.amazon.in

I am a Prime customer of Amazon .. next delivery is free for prime customers... I have placed order on 19th Oct'16 and they intimated order will be delivered before 8 pm of 20th Oct'16..
On 20th Oct'16 I was in office upto 9:30 pm and I got a sms that delivery attempted but no one came ...I complained to Customer care they told morning it will be delivered .. morning I received another sms that delivery attempted.. but again no came.. again I complained to Customer service they told they will check and delivery the product in 24 hrs...not yet delivered.. again contacted them on 22nd Oct'16 they told in 48 hrs it will be resolved... still waiting .. no proper response...
Even for courtesy they are not updating the customers...
waste of being prime customer.. another way of cheating customers..

+1 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Oct 24, 2016
Updated by Asanurpal
Today while talking to customer service official, I asked them that I want to talk to their higher official.. they told me they are busy and will arrange for a call back from them...still waiting for the call back...
Oct 24, 2016
Updated by Asanurpal
Now Amazon notified that.. due to non delivery the product is send back to seller...
Amazon just trying to cheat the customers with no response from customer service...
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19927
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information