Amazon India — Misbehaviour by the customer service manager

Address:	New Delhi, Delhi, 110007
Website:	www.amazon.in

Hi,

This in regards to a Formal Complaint that I want to make for a customer service Manager Named Dhawal Who is working as a customer service Manager in Maharashtra Branch .

This person was talking Rubbish on the call while I need to make a complaint that he Misbehaved with me stating the phrase [NO ONE ON THIS PLANET CAN HELP ME ] and He said [NO ONE CAN HELP ME IN AMAZON ] he was also very rude to me and was not giving me any details to complain.

So I asked him I want to talk to his senior which of course is my right to do and he stated to me that there is no higher authority on the floor who can assist me I wonder Amazon Is such big organization and there isn't a senior manager available on the floor this sounded to me that he was not willing to help me and neither he wanted others to help me

This all Incident happened today's morning at around 7:55 Am and want to complain Regarding the same person and wants to know why I cannot talk to someone senior and why he behaved to me in such way.

Thanks & Regards