Amazon India — Non delivery a product on one day delivery

Address:	110006
Website:	www.consumercomplaints.in

Sir i ordered a printer of hp 2135 on 4th of oct. 2016 with one day delivery charged that i will receive that printer on 5th that is my son's birthday.
I wanted to gift my son on 5th oct. That is why i ordered with one day delivery option and i paid the extra amount of one day delivery.
I have not received my order on 5th oct. We all waited for that on the birthday party and i repeated tell my son that wait some more time you will receive your gift but all night my son was waiting for the gift.
Ame night on 5th oct. I called your customer care person and told whole story he apologized and said that you will definitely receive your order tomorrow.
But the result is same no one came to deliver my product. I called every day and talked to your customer care persons, but every time different person same answer that you will receive your product tomorrow so can you suggest me what should i do and how can you give back my moments to my son that he waited from 5th oct. Till date.
I am very sorry to say that your commitment is very up to mark.

Amazon is a big company and this type of work done non delivery of a product and non serious type of business i am sorry i have a bad experience with your company.