Amazon India — Order id:[protected] delivers wrong product-> blames seller on contact

Address:	411027
Website:	www.amazon.in

The amazon India has serious problem in handling the customer request. I guess its new business idea way to mint and fraud customers.

The Order Id:[protected] toy zone magic cars comes in different colors and various prices, I ordered item X and amazon delivered item Y in the same box of (X), with screws missing and connectors missing for the magic car. Upon contacting customer care they were rude in answers saying amazon seller’s mistake pointing to them instead providing solutions, washing hands in middle.

If amazon don’t have quality checks why are they selling online? Risking kids without any Quality on products. This looks like second hand used product packed in nice box.
This kind of fishy business is holding customers money and commitment for no fault of them, hats of amazon. Refund is holding us for mistakes of yours.

Specially advice to parents please see what is important to kids : quality/safety of the children products?