Amazon India — Order returned automatically without any action.

Address:	Surat, Gujarat, 395007
Website:	www.amazon.in

I ordered this product "http://www.amazon.in/Seagate-Backup-Portable-External-Storage/dp/B00GO0HY68/ref=sr_1_1?s=computers&i...⇄ on 30 august 2016.
I faced this problem second time. I didn't do return request not currier boy come to my home. Even product come to my city's centre today morning at 12:43 am (6 sep tuesday) and on 11 a. M. I got message like your product is undeliverable and returning to the seller. How is it possible without any cancellation or any action done by me? I was shocked. Then i called to amazon customer care and they said you need to do re order this product (I have done payment online already why i again spent 7 k and wait for old refund) i tried a lot to convince them product is still in my city please don't return it but they didn't listen my request and they said you need to reorder the product. I am from poor family i done a lot of hard work to collect 7k for my hard drive due to emergency now they said like you have to do re order. I don't have money for that and it's very urgent for me please do something for this. I don't need refund. I need my hard drives as soon as possible.