Amazon India — Pick of return item not done on scheduled date

Address:

Pune, Maharashtra, 411005

Hi,

I wanted to return brand new desktop and pick was scheduled on 9th of November 2016 but courier guy refused to come to place giving reason he does not know address and promised to pick up next day..

Please pick up as early as possible and refund money.Worst experience I have ever with Amazon.

Also for delivery of product was late as expected.