Amazon India — Poor service and Delivery by Amazon

Address:

Ahmedabad, Gujarat

I had ordered Lenovo s850 from amazon.in on 21st October 2014. I was promised delivery by 29th October. However no information regarding delivery was being displayed in my account. When i contacted the customer service center through chat, they told me that delivery would reach within a day. Well, It dint. When i talked to the service manager "Rajesh" he told me that delivery will be at your doorstep by 1st morning. When i made a call on 31st October at amazon "Redish" told me that delivery will arrive on 5th November. It was a prepaid - gift order. I have been played around by amazon.in. The company gives reasons such as "we cant establish contact with courier service" . Amazon.in has its own courier service. This site is making a fool of indian customers.My money is too not being refunded.