Amazon India — Prime delivery means s to the Amazon delivery. Giving wrong information to the customer time after time

Address:	Hyderabad, Andhra Pradesh, 500067
Website:	www.amazon.in

ORDER #[protected].

Ordered 2 of Xiaomi Redmi Note 3 (Dark Grey, 32GB) on 13th October 2016 and used Prime service for delivery which guaranteed to be delivered by October 14th 8pm. Talked to the customer care several times first they said to me that my product will be delivered to me by 8pm and guess what it did not.

Again called at 8:30pm and guess what got a news from that guy that the product will be delivered by 9pm.

Again called at 9:15pm and guess what i got the news from the amazon service guys that the product will be delivered by 10pm.

Again called at 10:15pm and guess what i got the news from the amazon service guys that the product will be delivered by 10:45.

Again called at 11pm and guess what i got the news from the amazon service guys that the they will not delivered to me today by 10am. As it was friday night i have given them my office address for delivery and told them to change my delivery address to my home address and again I asked them when it will be delivered they said it will be delivered to me by 10am tomorrow.

Again called at 8am on 15 October and guess what i got the news from the amazon service guys that the product will be delivered by end of 16th October 2016.

So they have lied to me repeatedly.

Amazon India not only has broken the guaranteed delivery time provided by them but also given me wrong information time after time. Only way Amazon India can make it up to me is to give me my product as soon as possible and I want a compensation regarding this. The compensation what i want is that a formal apology in mail by a manager level employee and I want my product delivered as today (15th October) and i want the entire money as refund.