Amazon India — Product delivered after 13 days

Address:

New Delhi, Delhi, 110025

Dear Sir/Madam,

i am writing this complaint regarding Order#[protected] and product is Refurbished Coolpad Note 3 Lite (Champagne-White) this item shipped via India post but its not delivered to me yet.

When i called up the customer service, i was assured i will get the package by 28 may 2016 Friday now again i contact with amazon cc and they said this item will be delivered to you by Monday.

I thought amazon is world class shopping site, but they are cheating customers. Even they are misguiding customers. I am a regular online user and I purchased many things from different sites but never happened like this. Now I am fearing to use Amazon. Please beware from Amazon. They are doing fraud.