Amazon India — Refund not processed

Address:560078
Website:www.amazon.in

I have ordered a mobile pouch worth 590 rupees, recived and returned the product on issue over size. The order id is[protected]. It has been 45 days since I have made refund request. From the past 7days, Everyday I contact Amazon India customer support and everyday they tell me to wait 24 hours to recieve the refund cheque. I am vexed with them as they don't even provide details of their higher authorities to escalate the issue. I want to file a case against them in consumer court. Please guide me.
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