Amazon India — The order is not delivered yet amazon site shows it's delivered

Address:560103
Website:amazon.in

Have placed one order in amazon and the order had 2 packages to be delivered. Only one package was delivered and amazon site displays the order in delivered state. Upon contacting the seller, the seller says that it was delivered. If you track it via fedex website the website shows that one package was delivered and the other was returned to the seller. Upon calling customer care executives once they filed a complaint and upon calling second time they say we are investigating and it will take two weeks more. It has been 22 days since i order the product and amazon is showing order status as delivered without which is wrong.
The order was never received hence never signed for receipt. But the seller says it was signed. If so then this is an act of forgery also.
My order#[protected] in amazon.
Fed ex tracking no: courier: fedex/afl, tracking #:[protected]
+3 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19922
    Pending
    0
    Resolved
    1456
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information