Amazon India — Very very poor customer service

Address:Raigad, Maharashtra, 410206
Website:Amazon.in

I ordered some earpieces but i didn't like them and requested return to Amazon but they never came to take the item back and when i called the Amazon customer service they are saying me that the courier service is not going to come take the returned item as they their services do not cover taking back the item. And on top of that they debited the money in the account which is currently not active and it is closed. Please see to it that you resolve your issues with your courier company otherwise do not deliver the item to the customer when you can't take back the item.
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Amazon India customer support has been notified about the posted complaint.
Nov 16, 2016
Updated by Jayant Pagadala
I ordered turmeric powder few days back from Amazon India and i payed online for it but the item never reached me and i got the message that the item is delivered to you. And i contacted the customer service of Amazon India and they said to wait for 3-5 days until the order is delivered to me. How this is possible i don't know. I never expected so poor service from Amazon.in, what if the order is still not delivered to us even after you gave us the time of 3-5 days, where should we go? We are sick of calling your customer service everyday but they are saying the same thing every time i call them. This type of service is not expected by Amazon. And this is not the first time that i am experiencing issues from Amazon. Please see to it that you don't spend so much of money just making advertisements and wooing people, start doing things that promise in the advertisements
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