Amazon — Poor services

Website:

amazon.in

Amazon.in order #[protected] if you ever want to put yourself into risk at getting products at time and further humiliation and alot of harrassment then "ek bar amazon try to kar". i ordered a shoes from amazon on 5th October and the track status showed that it reached my city on 9th october but it didn't get delivered to me and the reason i was given for whole week was my address is unlocatable when i have always received the products at same address and my home is in heart of city. so i was told to some more nearby landmarks and i did as i was told. The customer care service executive aste so misleading so never believe when they say we are trying our best to get your product delivered within 24 hours. After losing my patience i told them to give me the courrier agency contact number so i can get it by myself but the amazon denied doing that. This continued for another 10 days and in the end i was told that my product is lost in transit and the sum i paid will be credited into my account within 5 days but it has been a week since i haven't received my money back and recently i got an email from amazon that your product is sent back to the consignor and you will receive your payment once the product is recorded. this is height of stupidity and the cheapest service in whole world. i want to know why is there a delay in crediting the money back into my account when you already know the product never reached me. i wish i had time to sue this cheapest company