Amazon — Product cancelled

Address:Thiruvananthapuram, Kerala, 695141
Website:Amazon

I have ordered one multi color gym for my two months old baby from Amazon. The expected delivery was between 13 to 20. After ordering on 13 th they credited back the money to me. When I checked my orders on their site, till then it was in preparing order status and suddenly no such order was showing. I have contacted customer care and she told me that only one such piece was available and it got damaged. I have argued them that they should have informed me earlier so that I could have ordered from some other site. They added one gift card worth ₹150 for my argument. But then when I checked their site still that product was listed as in stock, when the customer service informed me that it was the only one piece available.

I need an appropriate penalty from them for misguiding and lying to the customers.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19926
    Pending
    0
    Resolved
    1457
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information