Amazon.com — Not refund my money after return.

Address:Khordha, Odisha

Few days back I had purchase a watch (Order Id[protected]) on dated Jun-26-2015 by your AMAZON side and also delivered to me on Dt[protected], But unfortunately the mismatch of product and below the standard which I expected, when I placed the order to you. so that I requested to your costumer care executive on Dt[protected] for propose for return & I also return it on Dt-01.07.2015, its successful delivered in that placed on Dt-07.07.2015, but till date I don’t receive my refund money, everyday day I contact to you costumer care executive but he said to me that after 24h or 48 h or maximum 2 days you receive your money, which type of service are u provide. I have been cheated by Amazon India and I think Amazon’s arrogant behaviour doing monopoly in market, despite I am calling several times and several requests there was no call back. now say that the amount has been credited to my account on 9th July. The amount is still not received by me and I have also sent a copy of my bank statement to them. the customer care person who was talking to me initially promising to give my money back . The matter then got escalated to Kahani, the supervisor who was as useless as the customer care executive & billing team. People like. I would also intimate everyone on social networks, who shop with Amazon about my experience, to help them from being bullied. Ranjit Mohanty Mail [protected]@hotmail.com
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