[Resolved]  Amazon.in — Pathetic Delivery order experience

Address:

Mumbai City, Maharashtra

I ordered for Sony Cybershot On 12st October 2014 and I received a auto confirmation mail that the order will be delivered on 18th then date was pushed to 21th October, 2014. Again I visited the site I found that the estimated delivery date is 21th October, 2014 and no tracking information at all in between. But till date the order has not been delivered and now they are saying that the product will be delivered by 25th October and that to not sure. Whenever I call the customer care executives they alway apologize for the inconvenience and say that they will escalate the matter to higher authorities. But till today the order has not been delivered. Amazon put it on courier delivery company ARAMEX, ARAMEX puts it on AMAZON, Frustrated with the service, Ridiculous service experience by Amazon? This is not acceptable, I would not recommend shopping on Amazon as they don't care about hassles the customer goes through after paying money.