[Resolved]  Ambrane India — Ambrane PowerBank P-1300 delivered faulty

Address:Guntur, Andhra Pradesh

I have purchased Ambrane P-1300 in October 2014 it worked fine for few days and now the 1Amp output is not working and even it's not charging some times . I have cal'd the given numbers in your website many times but there's no response.and after struggling many time i.e., mailing them and calling them Finally now They are telling it's a physical damage so we can't replace or repair the product for a free-of-cost(as it was still under warranty)It's not a physical damage, the USB port(1 A Port) was a bit loose for the new product itself but i thought it's not a problem and hence i used the product it worked fine for a few days and after that the port is moving to inside while i try to plug a cable into it and after that it totally stopped working .And also they have said that they'll deposit the courier charges which was paid by me for sending the defective product to them but till now they didn't even done that too. So i request you to deposit the courier charges and also replace the product soon (as said by you in previous mails).Chandu [protected]
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Complaint marked as Resolved 
Verified Support
Mar 09, 2016
Ambrane India Customer Care's response
Dear customer

Greetings of the Day !!

We are very sorry to say that if your product usb jack track damaged and it is not cover in warranty in terms of power


bank warranty policy
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