American Express Bank — Credit card charges.

Address:

560084

Dear Sir/Madam,

I have expecting a resolution for my issue. Kindly respond to it.

Regards,

Anoop

From: Anoop Bordoloi
Sent: 09 October 2015 00:11
To: [protected]@aexp.com
Cc: [protected]@aexp.com; [protected]@aexp.com; kaushal.[protected]@aexp.com
Subject: Additional charges.

Dear Sir,

I am holding a card([protected]) with you for last more than 1 year and during this period whenever I have used your card I have made payment on time. When I was given this card I was informed by your representative that there is no annual charge on my card except the membership joining fee. But last month when I received a sms from your bank that I am liable to pay annual fee then I got surprised and with some more enquiry I came to know that I was misguided by your people and I have to pay the annual fee. Due to all these confusion that month I made the payment on 8th or 9th instead of my due date on 4th and later on I came to know that again I been charged late fee for that. I have no issue with the annual charges eventhough I was wrongly informed, but the late fee should have not been added to my credit. I have been regularly paying your bill till now and my sincere request to you is that kindly waive off the late fee charges and let me continue the good relationship with your organisation. I would be very grateful to you if my request is honoured.

Sincerely,

Anoop Jyoti Bordoloi
[protected].