American Express India Complaints & Reviews

Hi,

I am Vignesh. S from Chennai ([protected]).

I was approached by a person called Venkat (holding mobile no[protected] from American Express Credit Card Division. While he was explaining the benefits of Make My Trip Credit Card, he mentioned that i will earn 1000 Bonus Payback Points each month, if i make a transaction of Rs. 1000, 4 times in a statement cycle.

When i checked the site, it was...

I am commandant IJ Singh serving kn defence services at New Delhi. I had applied for the gold credit card online and a representative by name Mr Sagar came to my office and collected my documents on 19 Apr 16. I was told that a coomunication would be sent to me within 2/3 working days. However he never contacted thereafter. Repeated calls to him and a request in ur helpline has also been of no avail. Kindly intimate me if will be issued with...

Vivek sharma from chennai amex desk collected the document set without card plan doc get signed, he committed to come in next 2 hrs but never turn back.In spite of no. Of calls & no action.

His email id vivek. [protected]@aexp.com & mobile# [protected]
Think twice before interact with amex folks.

Sivaram...

Hi,

I have paid the full due amount against my american express credit card and called the customer care to get my noc / clearance certificate. Each and every time they are saying within 7-10 days you will receive the copy in your registered address. 10 time i have called and got the same feedback but didn't receive the noc.

I need to take a loan from bank on urgent basis but without the noc that is not possible....

I had Amex makemytrip credit card. I had purchased goods of 51k and 15k in mid 2015, which I payed completely through installments of 12 month . next I had made transaction of around 36k.
issue is:
they are charging extra 51k which Amex donot have any information of it.
also they are appending hidden charges on my credit card which is increasing every month.
also there is one fraud translation that happened through...

I had redeemed my points and received a 500 Rupees gift card doesn't work- . Despite repeated telephonic and email requests no action was taken.

It's been months of following up now. Below are some email exchanges which have all the dates and follow ups

Gmail Aman Sethi
Attention Shridhar
Aman Sethi Sun, Jan 17, 2016 at 12:08 AM
To: purnika.[protected]@aexp.com
Hi Purnika,
br...

I was at my office and in the lobby I see an American Express executive welcoming and trying to sell me the best possible credit card. I had a long discussion as I found the offer really attractive. The executive shared information regarding benefits on my spending and lured me by saying that if I join right now, I will be getting vouchers for Croma (Worth Rs. 500) and Bookmyshow (Worth Rs. 700). I asked for a written communication regarding...

Hi
I had been contacted by amex representative mr amandeep j heer for selling jetairways co branded platinum cc
His mobile no is [protected]
He is offering jet amex cobranded platinum credit card with additional feature o[censored]pgrade to plantinum tier membership of jet airways on enrollment of the card.
I did not trust this but his manager mr vinod kadam see below details.

(Vinod kadam | channel sales...

American Express - Have also started cheating and doing fraud with Customers - Shocking & Wired!!!
I have opted for Amex card in Jan' 2015 and have been asked Amex representative that i just need to pay first year Anual membership for INR 3, 500.
Yesterday when checked my latest statement i came to know that i have been charges extra of INR 5, 000 as an Annual fess. There was no SMS with respect to card fess which has been added...

I am Madhu and I was issued an AMEX gift card bearing number[protected] for INR 5, 000. The card had a balance of INR 1, 000 when it expired on July 2015. I spoke to their customer care in September 2015 and I was told that a new card will be issued with 15-20 days. However, I did not receive the card and i forgot to follow-up with them. When I re-checked with them on Jan 19, 2016 I was told that "the card is defunct (lapse of 90 days)...

This is in regards card number [protected] name salim shaikh was charged a annual fee of aMt 1700 so I am blocking this card and don't want to continue your service any more neither I want to pay this annual fee my contact details :[protected]...

I needed to purchase Iphone. On 6th Jan 2016 I called their call center at around 12 noon from my registered phone number, if I can get my purchase converted to EMI. The executive confidently informed me that the EMI option is available for 12 months with 1.29% interest. He said that I can call them within 48 hours of purchase to do the same. Based on input I did that. When I called them on 8th Jan 2016, the new executive denied any such...

I was offered a Makemytrip credit card. When I was applying, the sales guy kept calling up for documents. Even when I was travelling I sent all documents for my card and I requested an add-on card for a family member. Documents of my family member were also provided instantly.Within a week or so I received my card but despite repeated follow ups for more than a month I did not receive the add-on card.The customer care team speaks politely...

I'm a student of IIM Calcutta. I was told I'd get 1000 rupees worth Bookmyshow coupons for applying for American Express Gold Card. I haven't received any till now. I took the card and I am using it for the past 1 year and have been loyally paying my bills. I don't want to give my personal details here. BTW, I have mailed them like n number of times only to get no reply....

Hi I worked for american express for the new accounts team and i did not get my salary and full and final for the few days i worked. Please if i can get help. My name is Sanjeev Chauhan, and i worked for this company in 2014 and left in October 2014. Please help. My phone number is [protected]....

I have booked train ticket from Kollam Jn to mumbai for 29.11.15 at 10.48 pm for sleeper class in the name of Deepak Singh from my American Express Credit Card. The transaction failed and Rs.672.80 debited to my card. Please advise me what to do to get my refund. My mail id is ajay.[protected]@gmail.com....

Dear Sir/Ma’am,
With due respect I would like to know my credit card application status in written.

Yesterday, I called to your customer care then one of your executive replied me your card application has been rejected/declined because of CIBIL. Then I pull out my CIBIL records after paying 500/ INR and my CIBIL score is 849. I am attaching that email along with this email. Please use madh1985 password to open...

American Express bank India — AEBC card number [protected], irritable undue follow ups and false assurances by customer care 1 Review Add a Comment Mark as Resolved User Kapell Birla on Oct 21, 2015 There are more than 25 talks in customer careabout O/S payment which is never paid to me. Rs. 14000 Cheque is said to be provided to me which I never recd and now follow ups and calls and interest added statements months after months...

Dear Sir/Madam,

I have expecting a resolution for my issue. Kindly respond to it.

Regards,

Anoop

From: Anoop Bordoloi
Sent: 09 October 2015 00:11
To: [protected]@aexp.com
Cc: [protected]@aexp.com; [protected]@aexp.com; kaushal.[protected]@aexp.com
Subject: Additional charges.

Dear Sir,

I...

Dear Lee, My name is Harsh Jhunjhunwala and I am a alumni of London Business School. At the outset I regret having to send across this email to you. I have been totally exhausted by the poor customer service from American Express and I am writing to you for your help. Please find below details of my compliant - After a lot of conversations and email exchanges I have been unable to get them to do a simple thing. I have been an...