American Express — Misleading and Incorrect Information Provided

Address:

Bangalore, Karnataka

American Express has provided me an unlimited credit card. When the sale executive approached me to sell this card. He said this was interest free card with no string attached except for an annual fee. He said this card has a 52 days credit period from the date the transition is made and if payment is not paid in full post 52days the card will be block until payment is made and NO Interest charges. I received the card and then realized that the sale executive cheated on me selling this card by providing wrong information. There is 5% interest charge on the card if payment not paid in full by the due date and the 52 days credit period works the same as any other credit card and not starts from the time transaction is made. I spoke to customer care and asked them to cancel the card and refund the annual fee paid of Rs1200 and they are yet to get back to me.