[Resolved]  Amway — For permitting the family member to use the debit/credit card to make purchases

Address:

Bathinda, Punjab

Sir, I am a senior gazetted state govt. official. Your products are business oriented and the members are permitted to sell your products at a large scale for business purpose. So the govt. officials are required to take permission from the higher authorities to be the member, which generally is their discretion. My father namely Gurpal Singh Ramana is a membe of Amway. So, I have been making purchases of your products on the membership card of my father. My father is not a member for the business reasons but he is a member due to the fact that we are mighty impressed with your products. Recently I wanted to purchase some products. So I went to the Amway centre at Bathinda(Punjab). I wanted to make the payment through the debit card, To my utter surprise, I was asked by your official to either make the payment by cash or I should bring my father with me to sign on the slip. Previously I had been making the payments through the debit cards which were readily accepted. I was given the explanation that only the relationship of husband and wife are accepted. I felt harassed as I had to go out of the centre to collect the cash and to again come back to your centre to purchase the items which I wanted to purchase. I being a govt. employee cannot become a member of your elite company but being a family member I had the opportunity to use your products. The rule that a son is not a family member and he cannot use the debit card but can purchase the product through cash belies any logic. If a family member can purchase the product through cash then he should be permitted to use the debit card as well. I hope that you would look into this and reconsider the rule and permit the family member to use the debit card to make purchases of your products. Looking for a favourable response. Thanking you, Barinder Singh Ramana, (e-mail id. barinder.[protected]@gmail.com)