Anand India — Selling of damage products and not replacing it

Address:Bhopal, Madhya Pradesh

On 24 Nov14 I ordered a key chain camera worth Rs 1989 from Anand India and received the product on 4 DEC 14 .But I found that it is not working .I contacted them and as per their instructions sent back the product to them.I waited for almost one month and as there was no response from their side .I contacted them again.l got the reply that they have not received the product yet.I filed a complaint with the post office and they replied with proof that the product was delieved to Anand India on 11 DEC 14.I provided Anand with all the details, so that they could track my item. But they have not done anything and has been giving me arrogant replies. I am sending you a copy of all the proofs and I request you to take necessary action to fulfill my right as a consumer.
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Hello Arun,
We are sorry for the inconvenience caused to you. Please let us know whether your issue has been solved by us with a solution you were satisfied with.

- Anand India

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    +91 91 6797 8124 [Customer Care]
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    Bungalow No. 1, Mahavir Nagar, 7 Square Academy Lane, Mira Road (E), Thane, Maharashtra, India - 401107
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