[Resolved]  Andhra Bank — Excess debit in net banking

Address:Hyderabad, Andhra Pradesh, 500062
Website:www.andhrabank.in

I have paid today an income tax challan from my SB account with Andhra Bank bearing No.[protected] for Rs.27380.

But to my shock and surprise this amount of Rs.27380/- was debited 4 times.

I have registered a complaint no.[protected] through Mr.Appalaraju on their toll free no.[protected]. Mr.Appalaraju has informed me that the reversal of excess amount debited will be done within 7 working days.

Kindly take up this matter on priority. As I have issued debit instructions in my account those will get dishonoured.
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Jan 8, 2017
Complaint marked as Resolved 
Andhra Bank customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2016
Andhra Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.

Regards,
Andhra Bank Customer Service
Verified Support
Dec 08, 2016
Andhra Bank Customer Care's response
Dear Customer,

With regards to your complaint, we would like to inform you that an amount of Rs 82, 140/- has been credited to the account number ending with ****6281 favouring to Sri Cheela Narayana Rao dated on 02/12/2016 against three unsuccessful transaction for tax payment of Rs 27, 380/- each.

Regards,
Andhra Bank Customer Service
Complaint comments 

Comments

I am silky kumari A/c holder in andhra bank Bhagalpur, Bihar. A/C NO. [protected]. i have forgot my atm pin i need a duplicate pin since i am out of station and cannot visit my home branch
Andhra Bank Customer Care's response, Dec 8, 2016
Verified Support
Dear Customer,

We request you to call on our toll free number 1800 425 1515 or visit our website www.andhrabank.in for further assistance on your query

Regards,
Andhra Bank Customer Service

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