Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care
Andhra Pradesh State Road Transport Corporation
Customer satisfaction rating: 1%
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514
COMPLAINTS

Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

Andhra Pradesh State Road Transport Corporation

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Address
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
36
15

Phone:

Additional info
Contact Details

F.A.Q.

For Only SMS Queries:
+91 84 9990 0900

Customer satisfaction rating
1%
Complaints
514
Pending
0
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Andhra Pradesh State Road Transport Corporation [APSRTC] related photos (64)

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Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care related pictures (64)

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Andhra Pradesh State Road Transport Corporation [APSRTC] — Conductors miss behaving

 Paneendra Kumar Royal on Aug 26, 2016
Hi, I would like travel frm Bangloore to VEmpalli frequently. I have to choose only APSRTC bec there no private travels in btw . Every time buses will come at least half an hour late and they don't respond Any calls . I don't know why APSRTC provide conductor number . If I ask why latest they mis behaving me even after problem is there side. Worst service and every time we are facing same problems. I think APSRTC recruiting roudies and goondads as a conductor or driver ....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Busses not stopping at tuni bus stop

 i4myname on Aug 22, 2016
Dear sir,
This is satya kumar native of visakhapatnam. I am a frequent traveller from visakhapatnam to tuni and back. While returning i always finds that express and deluxe busses are not coming to tuni bus stop and directly going through highway. I had asked many times at the tuni enquiry, but they always replies in a easy manner that its not their fault and the timing chart it is useless as the driver wont comes to the bus stop but directly goes to visakhapatnam or further without stopping here. Im complaining about the buses which are supposed to stop and not the bypass services. Thank...
Complaint comments  Read comments Complaint category Government Organizations

Andhra Pradesh State Road Transport Corporation [APSRTC] — I am complaining about a driver irresponsible driving (bus no ap 28z 1406

 Ashrafafrose on Aug 22, 2016
Respected sir..
We suppose to catch a passenger bus (from kakinada to rajahmundry at mng 8am) at rajahmundry govt hospital which is a main halt for no. of students employees patients etc. today that driver driven very irresponsibility and he doesn't stop at major holts like arts college govt hospital lala chervu
We struggled a lot for his rash and irresponsible driving
Pls take an immediate action against him and do needful
Bus no ap28z 1406.. date 22.08.2016...
Complaint comments  Read comments Complaint category Other

Andhra Pradesh State Road Transport Corporation [APSRTC] — Unfairness of buses

 p dileep on Aug 20, 2016
The time is 4:26 and iam searching for an apsrtc bus to go to chittoor in vellore bus stand. Two apsrtc buses were boarding passengers but when i went near the bus the conductor standing near the door of the bus stopped me and asked where i want to go. I said "i want to go to chittoor". He told "no" even though chittoor is written as one of the intermediate stations on the side of the bus and it is not an express bus. One fellow (Iam not sure who he is) told me "this is the trend now-a-days". If intermediate stations are written on the sides of the bus, then why don't they allow passengers to travel...
Complaint comments  Read comments [1]Complaint category Public Transportation

APSRTC — Bus fair

 Hanumantharao Makkena on Aug 18, 2016
Bus DRV: 29Z0674. Pls stop fraud like collected amount against bus fair..
actual bus fair is Rs319.00 but he was collected 350.00Rs this fair is Pidugurala to Hyderabad as a Express bus. To much high..Pls respond and stop fraud. Pls verify tickets all passengers. .higher charge demand then he did ticket 319Rs offer reached a destnation he was collected tickets so he was prepared carefully. ......
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Not informing the details to passenger

 saikiran surapaneni on Aug 16, 2016
I booked a garuda bus ticket from vijayawada to visakhapatnam, i have came for pushkaraalu and completed everything. And now there is no proper information giving to passengers regarding the bus details, we rounded whole vijayawada. They even send didn't send me the bus details and driver number. My deep request to ap cm please don't celebrate all these pushkaraalu and stop troubling people actually i am huge fan to tdp but from now i hate it, 😡 bus service number 1570 vijayawada to visakhapatnam time: 22:00
And the driver was arguing with us, stupid andhra bus drivers...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Late timing misbehaving

 Arun Ankireddy on Aug 14, 2016
Frrom starting APS RTc in loss because of irresponsible drivers and management, Here I wanna tell something about pravite Travels they are giving very good service for people that's why they are aacquping RTc income upto 50%, Now I am traveling From Hyderabad to Allagadda, Actual time was 11:45 all people are waiting for move but there is no driver came upto 12:40, Finally We people wanna say one thing to management if you people will concentrate on it APS RTC will have a bright future ahead otherwise it will be in the losses untill drivers and management work together....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Worst maintenance & unconditional bus kapada depot

 Mbala8594 on Aug 11, 2016
I had very bad experience with apsrtc.

I was travel on 8th bangalore to kadapa to bangalore in the service 9267. Bus no. Ap29z 3308 indra a/c, bus is very old and not conditioned, maintenance also very worst. I bus staring point onwards ac not working. After some time bus engine also not working. Bus driver and their officials are cheated public. Bus driver telling we are arranging bus. Currently we have express bus available. They bus came after 1:30 with full of passengers. They cheated passengers. After that they are currently all buses are full. You need to travel standing only....
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — APSRTC not providing regular city buses

 Rajesh Kumar Molleti on Aug 10, 2016
Dear sir,
As in vizag apsrtc is providing very few bus between the time 7.30am to 9am since many rtc buses are hiring for private college busses at that time. So at that time commo persons are getting only very few rtc bus, as rtc buss has to provide for public not for private colleges.
And also rtc buss are with low maintenance as many buses under pollution condition so that public walkers and bike rides are getting close effect of the black smoke from rtc bus, so please consider request and do needful
Thank you....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Refund pending

 kumudapenugonda@gmail.com on Aug 9, 2016
I had booked ticket through your service bt my transaction failed due to surver problem and i got a message that... But it's been 10 days money didn't get refunded... Apsrtc regret to inform you that transaction in oprs is failed at payment gateway. Ref. No.: 3019900498 amount: 233.00 bank ref. No.: 57532895 status:authorized the amount shall be refunded to your account or card in 1-14 working days. Ph:08662570005.www.apsrtconline.in...
Complaint comments  Read comments Complaint category Institutes

Andhra Pradesh State Road Transport Corporation [APSRTC] — Amount not credited

 sai irfan on Aug 9, 2016
Hi team,
I tried booking the ticket from apsrtconline.In site it was not booked the ticked amount has been debited from my account. Could you please check below transaction was success from bank and ticket is not booked merchant reference number : 3020095523
Ebs payment id : 58017489 payment mode : sbi online banking
Amount : 260 my email id - saiirfan66@gmail.Com mobile name-9000898130...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Reg - road from adikmet to tarnaka

 infosys123456 on Aug 8, 2016
Hi team

Road from adikmet to tarnaka and taranaka to adikmet.. It is been digged very deeply for electrical pipes

Now the pipes are been placed it is been 6 months back but the road is not recovered

And the road at flyover is very muddy and it is damaged prone to accidents please check

As unable to travel daily it is heavy jam and heavy traffic cant to drive....
Complaint comments  Read comments [1]Complaint category Passport Services

Andhra Pradesh State Road Transport Corporation [APSRTC] — Driver not decreasing the temperature

 Debaseetu on Aug 8, 2016
I am travelling from rajamundry to visakhapatnam in ac bus with number ap31z 0236.. After repeatedly asking the driver to decrease the ac.. He is not listening... It is hot inside the bus.. Temperature is above 30 degree.. Service number is 27069.. Date of journey 8/8/2016... Time of journey 3.30pm from rajamundry. Kindly ask him to resolve the issue
Dr debadutta mishra 08895166434...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Rtc complex

 Alakapuri Ramprasad on Aug 3, 2016
Please refer to a. p. s. r. t. c. andhrapradesh. respected sir, i a. ramprasad s/oa. s. v. subrahmanyam residing at addateegala. east godavari dt., andhrapradesh. pin;533428 the entire area of r. t. c. complex is full of pits and the rainwater is stagnated in those pits. the passengers are facing much difficulties while getting in and to down the buses in the rain water. the surroundings are polluted with waste materials thrown out by the surrounding shops. there is no out way to clear the stagnated water. hence it is only the solution to provide cc flat-farm and to flooring the ground of the complex....
Complaint comments  Read comments Complaint category Government Organizations

Andhra Pradesh State Road Transport Corporation [APSRTC] — Pension amount holded from november 2015

 narendrababu gudipati on Aug 1, 2016
Dear sir, my husband name peddi dhanumjayarao with badge number 506520 has died in service on 3-2-2011.we both daughter bhavya Sri and wife venkatapadmavathi received pension till November 2015.due to not submitting life certificate we unable get pension from November 2015.we lost PPF and PF account numbers. Please mail the details to Bhavya.klu@gmail.com as early as possible....
Complaint comments  Read comments Complaint category Education

Andhra Pradesh State Road Transport Corporation [APSRTC] — Cancellation of a ticket

 Eswar Karibandi on Jul 31, 2016
I booked four ticket for Chennai to Tirumala service No 5589 its departure time is 6.40 AM but I am not reached the bus in time..but I am tried so many times to inform I am ready to catch the bus in next stop..the mobile no not worked I am searched in online..Apsrtc people sended service no driver mobile at the time of
7:18 AM..Before that I am called to vijayawada call centre and ask about CMBT contact no and informed I am in next stop..But the bus driver says ur tickets are cancelled..For 6:40AM service they are sending msg on 7:18..Is it correct way to serve people.....
Complaint comments  Read comments [1]Complaint category Government Organizations

Andhra Pradesh State Road Transport Corporation [APSRTC] — Asking extra money for luggage

 monkey8888 on Jul 27, 2016
Hi team,

I have traveled on apsrtc bus on following date with details mention, the driver is not accepted the luggage of rice 50kg and he argued with me 30 minutes. Finally he accepted and he charged 32 rupees luggage charge and i don't have change rupees so i gave 100rs. He wrote remaining change amount on back side of ticket, while getting off the bus i asked the change he is not gave and also he is asking 100 rupees extra money. Please take proper action on him not repeat this again in future

Service no 5957 (Gdlr - bhel)
Driver name d ram babu
Mobile...
Complaint comments  Read comments [2]Complaint category Government Organizations

Andhra Pradesh State Road Transport Corporation [APSRTC] — Unethical behaviour not stopping bus

 rtatikonda6960 on Jul 26, 2016
Sir i have been working as as contractual employee in the district collectorate of kakinada east godavari. I have been travelling since 5 months by bus with ur seasonal pass. I depend only on ur services to reach my office.
I have been facing problem of busses were not stoping while raising hand to stop. That leads to became late. This is repeatedly happening. This kind of behaviour not only for me, daily nearly 5 to 6 member due to this behaviour we my go by go private vehicles. I have argued with driver and conductor also. But they havn't respond correctly. Please solve my problem immediately,...
Complaint comments  Read comments Complaint category Travel Agents

APSRTC — Drunk co-passengers using offensive language

 Betterindia on Jul 20, 2016
I travelled in apsrtc indra bus, service no:4371 from hyderabad to tenali staring at 11:05pm at kukatpally.
2 passengers in seat 6&7 were intoxicated and using offensive language with very loud voice.
I asked him to stop using such language while all others are travelling with families which is quite embarrassing. Then he started abusing me and i complained to the driver and conductor. They have not done anything in favour to me and i requested them to stop at nearest police station and they said ok. One of those drunk guys went to the conductor and offered a couple of hundreds bribery...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — I am complaining about driver skill

 sasikaklla on Jul 12, 2016
I have traveled in apsrtc service no: 4694 from telephone bhawan, hyderabad to mangalagiri on 06-07-2016. my seat no is 29. my name is k. sasi kumar. while traveling this bus about 3.30 am the bust shaking and sudden breaks are applying. then i checked the driver position. when i saw the driver mr. t. v. rao i shocked. because he was sleeping while driving. and i said to driver to stop the bus relax some time. but he did not stop the bust and entered after some time in kodada bust stand and took a few rest and started journey after 20 mnts.
So i request to authorities please avoid this driver...
Complaint comments  Read comments [1]Complaint category Public Transportation

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