Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care
Andhra Pradesh State Road Transport Corporation
Customer satisfaction rating: 1%
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520
COMPLAINTS

Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care

Andhra Pradesh State Road Transport Corporation

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Address
Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar
Bangalore
Bangalore District
Karnataka
India

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
36
15

Phone:

Additional info
Contact Details

F.A.Q.

For Only SMS Queries:
+91 84 9990 0900

Customer satisfaction rating
1%
Complaints
520
Pending
0
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Andhra Pradesh State Road Transport Corporation [APSRTC] related photos (64)

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Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Care related pictures (64)

Andhra Pradesh State Road Transport Corporation [APSRTC] Complaints & Reviews

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Andhra Pradesh State Road Transport Corporation [APSRTC] — Drivers in Conductor less service

 Kkissukkar on Sep 25, 2016
Now apsrtc is running buses without Conductor. Drivers in hire buses are operating ticket issuing machines while driving buses. This is very risky to the passengers. Apsrtc should withdraw it's idea to run conductor less services. Drivers are concentrating on tim machine and taking money and giving change to passengers while driving. If anything goes wrong the bus gets upside and all passengers will be at risk. When complained to depot managers they expressed their inability and have to follow orders of top management....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Horrible washrooms

 Ruchi Trivedi on Sep 20, 2016
The condition of washrooms available in tirupati bus station is horrible! We are asked to pay rs 5/- and the washrooms are in pathetic condtion.
-no buckets, no water & unhygienic
The city is been visited by thousands of people every day for the darshan of lord balaji, shouldn't these things been taken care?
I humbly request the concerned team to take immediate action regarding this.
We are paying and the amount should be effectively used in the maintenance....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Request to provide buses to jegurupadu, kadiyam, mandal rajahmundry

 durvasula on Sep 10, 2016
I have requested earlier to run buses to jegurupadu village, kadiam mandalam, Rajamundry, east godavari district.But no action taken so far. There are no buses to jegurupadu since three years. Auto drivers are looting the passengers. Rich people are travelling through cars and bikes, but the poor people are suffering a lot, especially ladies and children.I there fore request the Rtc officials arrange to run the buses to jegurupadu.at the earliest....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — We are deceived by both the conductor & driver in reaching the booked destination

 sadhanagiri on Sep 8, 2016
We booked 3 seats in APSRTC SERVICE No.9304 - KADAPA T0 BHEL KEERTHI MAHAL. TKT No.56172532 journey dt;07.09.2016 @19.30 Seat Nos.8, 11, 12.
We have asked the conductor & also driver to get us alighted at Keerthi Mahal stop, BHEL, where our car is waiting to pick us. Since it is first time we booked to BHEL-Keerthi mahal, we specifically requested twice both the conductor & driver to inform at Keerthimahal -BHEL bus stop.

But we have been alighted at some other place by the bus crew stating that it is BHEL-KEERTHINAGAR Bus stop. After getting down the bus left eventhough we...
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Failing to give change

 rajeshpiesces@gmail.com on Sep 3, 2016
Hi Sir,

I travel every week from vijayawada to tadepalligudem in saturdays.
The ticket fare is 158, the conductor always charges 160rs.Even on asking the change he never gives it and very rude.
I have been travelling every week since last one year. Never they return the change.
Its almost 52 weeks and 2 rs per week. Its almost 104 rs from only me for one trip on just one day. Can you imagine how much of illegal amount he is making from all the trips from all fhe customers.
Please find the latest ticket details.

Ticket no. TNA70309
Complaint comments  Read comments [2]Complaint category Unauthorized charges

Andhra Pradesh State Road Transport Corporation [APSRTC] — Reg: driving late - wantedly

 sujilali on Aug 30, 2016
I travelled on 26.08.2016 from bangalore to vijayawada. Points that every passenger observed.

1. Bus was waiting near konappana agrahara bus stop for more than 15 min even if all passenger from stop was boarded.

2. Driving was very slow. Through out electronic city and there was absolutely less traffic.

3. Reached majastic by late still bus was in wait mode till 07:50pm.

4. Reached kr puram by 8:50pm and bus was in wait mode till 9:30pm

5. Bus was again stopeed near kammat upahar for dinner.

6. Finally bus...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Conductors miss behaving

 Paneendra Kumar Royal on Aug 26, 2016
Hi, I would like travel frm Bangloore to VEmpalli frequently. I have to choose only APSRTC bec there no private travels in btw . Every time buses will come at least half an hour late and they don't respond Any calls . I don't know why APSRTC provide conductor number . If I ask why latest they mis behaving me even after problem is there side. Worst service and every time we are facing same problems. I think APSRTC recruiting roudies and goondads as a conductor or driver ....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Busses not stopping at tuni bus stop

 i4myname on Aug 22, 2016
Dear sir,
This is satya kumar native of visakhapatnam. I am a frequent traveller from visakhapatnam to tuni and back. While returning i always finds that express and deluxe busses are not coming to tuni bus stop and directly going through highway. I had asked many times at the tuni enquiry, but they always replies in a easy manner that its not their fault and the timing chart it is useless as the driver wont comes to the bus stop but directly goes to visakhapatnam or further without stopping here. Im complaining about the buses which are supposed to stop and not the bypass services. Thank...
Complaint comments  Read comments Complaint category Government Organizations

Andhra Pradesh State Road Transport Corporation [APSRTC] — I am complaining about a driver irresponsible driving (bus no ap 28z 1406

 Ashrafafrose on Aug 22, 2016
Respected sir..
We suppose to catch a passenger bus (from kakinada to rajahmundry at mng 8am) at rajahmundry govt hospital which is a main halt for no. of students employees patients etc. today that driver driven very irresponsibility and he doesn't stop at major holts like arts college govt hospital lala chervu
We struggled a lot for his rash and irresponsible driving
Pls take an immediate action against him and do needful
Bus no ap28z 1406.. date 22.08.2016...
Complaint comments  Read comments Complaint category Other

Andhra Pradesh State Road Transport Corporation [APSRTC] — Unfairness of buses

 p dileep on Aug 20, 2016
The time is 4:26 and iam searching for an apsrtc bus to go to chittoor in vellore bus stand. Two apsrtc buses were boarding passengers but when i went near the bus the conductor standing near the door of the bus stopped me and asked where i want to go. I said "i want to go to chittoor". He told "no" even though chittoor is written as one of the intermediate stations on the side of the bus and it is not an express bus. One fellow (Iam not sure who he is) told me "this is the trend now-a-days". If intermediate stations are written on the sides of the bus, then why don't they allow passengers to travel...
Complaint comments  Read comments [1]Complaint category Public Transportation

APSRTC — Bus fair

 Hanumantharao Makkena on Aug 18, 2016
Bus DRV: 29Z0674. Pls stop fraud like collected amount against bus fair..
actual bus fair is Rs319.00 but he was collected 350.00Rs this fair is Pidugurala to Hyderabad as a Express bus. To much high..Pls respond and stop fraud. Pls verify tickets all passengers. .higher charge demand then he did ticket 319Rs offer reached a destnation he was collected tickets so he was prepared carefully. ......
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Not informing the details to passenger

 saikiran surapaneni on Aug 16, 2016
I booked a garuda bus ticket from vijayawada to visakhapatnam, i have came for pushkaraalu and completed everything. And now there is no proper information giving to passengers regarding the bus details, we rounded whole vijayawada. They even send didn't send me the bus details and driver number. My deep request to ap cm please don't celebrate all these pushkaraalu and stop troubling people actually i am huge fan to tdp but from now i hate it, 😡 bus service number 1570 vijayawada to visakhapatnam time: 22:00
And the driver was arguing with us, stupid andhra bus drivers...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Late timing misbehaving

 Arun Ankireddy on Aug 14, 2016
Frrom starting APS RTc in loss because of irresponsible drivers and management, Here I wanna tell something about pravite Travels they are giving very good service for people that's why they are aacquping RTc income upto 50%, Now I am traveling From Hyderabad to Allagadda, Actual time was 11:45 all people are waiting for move but there is no driver came upto 12:40, Finally We people wanna say one thing to management if you people will concentrate on it APS RTC will have a bright future ahead otherwise it will be in the losses untill drivers and management work together....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Worst maintenance & unconditional bus kapada depot

 Mbala8594 on Aug 11, 2016
I had very bad experience with apsrtc.

I was travel on 8th bangalore to kadapa to bangalore in the service 9267. Bus no. Ap29z 3308 indra a/c, bus is very old and not conditioned, maintenance also very worst. I bus staring point onwards ac not working. After some time bus engine also not working. Bus driver and their officials are cheated public. Bus driver telling we are arranging bus. Currently we have express bus available. They bus came after 1:30 with full of passengers. They cheated passengers. After that they are currently all buses are full. You need to travel standing only....
Complaint comments  Read comments [1]Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — APSRTC not providing regular city buses

 Rajesh Kumar Molleti on Aug 10, 2016
Dear sir,
As in vizag apsrtc is providing very few bus between the time 7.30am to 9am since many rtc buses are hiring for private college busses at that time. So at that time commo persons are getting only very few rtc bus, as rtc buss has to provide for public not for private colleges.
And also rtc buss are with low maintenance as many buses under pollution condition so that public walkers and bike rides are getting close effect of the black smoke from rtc bus, so please consider request and do needful
Thank you....
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Refund pending

 kumudapenugonda@gmail.com on Aug 9, 2016
I had booked ticket through your service bt my transaction failed due to surver problem and i got a message that... But it's been 10 days money didn't get refunded... Apsrtc regret to inform you that transaction in oprs is failed at payment gateway. Ref. No.: 3019900498 amount: 233.00 bank ref. No.: 57532895 status:authorized the amount shall be refunded to your account or card in 1-14 working days. Ph:08662570005.www.apsrtconline.in...
Complaint comments  Read comments Complaint category Institutes

Andhra Pradesh State Road Transport Corporation [APSRTC] — Amount not credited

 sai irfan on Aug 9, 2016
Hi team,
I tried booking the ticket from apsrtconline.In site it was not booked the ticked amount has been debited from my account. Could you please check below transaction was success from bank and ticket is not booked merchant reference number : 3020095523
Ebs payment id : 58017489 payment mode : sbi online banking
Amount : 260 my email id - saiirfan66@gmail.Com mobile name-9000898130...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Reg - road from adikmet to tarnaka

 infosys123456 on Aug 8, 2016
Hi team

Road from adikmet to tarnaka and taranaka to adikmet.. It is been digged very deeply for electrical pipes

Now the pipes are been placed it is been 6 months back but the road is not recovered

And the road at flyover is very muddy and it is damaged prone to accidents please check

As unable to travel daily it is heavy jam and heavy traffic cant to drive....
Complaint comments  Read comments [1]Complaint category Passport Services

Andhra Pradesh State Road Transport Corporation [APSRTC] — Driver not decreasing the temperature

 Debaseetu on Aug 8, 2016
I am travelling from rajamundry to visakhapatnam in ac bus with number ap31z 0236.. After repeatedly asking the driver to decrease the ac.. He is not listening... It is hot inside the bus.. Temperature is above 30 degree.. Service number is 27069.. Date of journey 8/8/2016... Time of journey 3.30pm from rajamundry. Kindly ask him to resolve the issue
Dr debadutta mishra 08895166434...
Complaint comments  Read comments Complaint category Public Transportation

Andhra Pradesh State Road Transport Corporation [APSRTC] — Rtc complex

 Alakapuri Ramprasad on Aug 3, 2016
Please refer to a. p. s. r. t. c. andhrapradesh. respected sir, i a. ramprasad s/oa. s. v. subrahmanyam residing at addateegala. east godavari dt., andhrapradesh. pin;533428 the entire area of r. t. c. complex is full of pits and the rainwater is stagnated in those pits. the passengers are facing much difficulties while getting in and to down the buses in the rain water. the surroundings are polluted with waste materials thrown out by the surrounding shops. there is no out way to clear the stagnated water. hence it is only the solution to provide cc flat-farm and to flooring the ground of the complex....
Complaint comments  Read comments Complaint category Government Organizations

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