Andhra Pradesh State Road Transport Corporation [Apsrtc] — Dishonoring the original photo id part of the aadhar card as valid proof

Address:	517501
Website:	Indian Consumer Complaints Forum

Yesterday i travelled to chittoor in tirupati-vellore bus ;the bus number is ap03z5159; drvcode512596& cond code 550759; the ticket no is126704dated[protected]; i had produced original photo id partsof cardsof my wife&myself for senior citizen concession. The conductor of the bus demanded the oblong portion of the id card for considering the concession, despite our showing the laminated photo id portions of the aadhhar card. Thus we were denied the legitimate concession by the conductor due to his lack o[censored]nderstanding. When we persuaded him to accept the proofs, he stated that he is carrying out the orders of the department. I consider this as dishonoring the credibility authenticity o[censored]nique id system issued by govt of india; as you are aware that the photo id part of the aadhar card with a cutting symbol (Scissors) implies enhanced portabilty& validity;thus a p sr t c had dishonored the grant of its own consession&the authenticity o[censored]iai of india. I am to add that on the return journey the same id card was honored by another conductor;how does it happen? Please arrange to redress my grievance&resolve the issue.. B. N. Murthy