Andhra Pradesh State Road Transport Corporation [Apsrtc] — Not providing Proper Information of cancellation

Address:Hyderabad, Andhra Pradesh, 5000082
Website:www.apsrtconline.in

HI,

This is Syam.I booked a ticket to my Father on 20th Night and the Date of Journey is 21st, Service Number is 5851, Ticket no is 49640922, Reporting time is 8.15.we have been there from 7-45 AM to 10-30 AM and the Pick up point is Lakdikapool, Telephone Bhavan.No Proper Information from Respective Enquiry point and the Customer Care .

When we are asking they are telling that Service got cancelled and we missed out to give information

and Surprisingly when iam checking in Cancellation Services.It is showing it was not cancelled

This is very Riduculous information from Customer Service and every time when we are calling they are saying different stories

Iam Expecting a clear explanation on this and my Money was not refunded till now and no information on this

When iam trying to cancel in Website, It is not cancelling

I can be reachable on [protected]
Was this information helpful?
No (0)
Yes (0)
Andhra Pradesh State Road Transport Corporation [APSRTC] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Andhra Pradesh State Road Transport Corporation [APSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1359
    Pending
    0
    Resolved
    291
    Andhra Pradesh State Road Transport Corporation [APSRTC] Phone
    +91 40 3010 2828
    Andhra Pradesh State Road Transport Corporation [APSRTC] Address
    Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Bangalore, Karnataka, India
    View all Andhra Pradesh State Road Transport Corporation [APSRTC] contact information