[Resolved]  AO Smith Geyser — Geyser creating loud sound

Address:Kolkata, West Bengal

This is with reference to our purchase of a geyser (AO Smith HSE-SES 25L Water Heater-White) dated 12.12.2013 from Great Eastern Appliances Pvt. Ltd. Kolkata. For your reference our purchase invoice no. BB/CM/06900/13-14. Unfortunately, the geyser purchased is creating a lot of loud sound. We have lodged a complain to the costumer care and the person who visited us said that due to iron in the water, the geyser is producing these noises where as we have three other geysers which has no such issue and they have been running smoothly. I would request you to look into this matter seriously. Awaiting your quick response. Thanking you, Megha Agarwala [protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
AO Smith customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2014
AO Smith Customer Care's response
Dear Customer, We had resolved issue faced in WH, we hope solution provided is as per your satisfaction. For any concern,if any, we would request to write us at our grievance cell [protected]@aosmithindia.com. Thank you AO Smith Service
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    AO Smith
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    50%
    Complaints
    368
    Pending
    67
    Resolved
    166
    AO Smith Phone
    +91 80 2801 1200
    AO Smith Address
    Plot No. 300, Phase - 2, KIADB Industrial Area, Harohalli, Taluka Kanakpura, Ramanagara, Karnataka, India - 562112
    View all AO Smith contact information