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Apollo Clinic Complaints & Reviews

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Last updated Jan 11, 2024
Complaints 169
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+91 80 4076 8888
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Apollo Clinic Head Office Address

33, Kothnur Dinne Main Road, Gaurav Nagar, Puttenhalli, JP Nagar 7th Phase
Bangalore
Bangalore District
Karnataka
India
560078

Apollo Clinic reviews & complaints(169)

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P
prithwirajadak
from Tamluk, West Bengal
Jan 11, 2024
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Regarding false test

Address:Apollo clinic, new town, dlf galleria

My daughter name is Anaya Adak, age 5 years plus, due to her Illness we went to apollo on 8th january 2024 for doctor consultation and doctor prescribed for urine test. Next day my wife went with chield for test. Apollo book urine test as well as culture and my wife oppose for urine culture test but they didn't listen our request. Same day afternoon we got urine report and seen no need to further urine culture and my wife immediately...
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Address:Bangalore, jp nagar

I had a horrible experience this week, I went to two branch of appolo kormangala clinic and jp nagar clinic of appolo ent doctor diffrent doctor. First for jp nagar appolo clinic Dr. Krishna ramanathana she told that I have a neck infection and gave some medicine, but since the medicine, i eat as prescribed but didn't help we went to the doctor again and she told infection is gone but we mentioned her that still pain is their in neck but...
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Nikunj123456
Sep 20, 2023
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Wrong USG report provided

Address:The Galleria, 1B, Street Number 124, BG Block(Newtown), Action Area I, Newtown, Kolkata, New Town, West Bengal 700156

For wrong USG report provided, I went to hyderabad AIG hospital to do treatment.Then apollo sent a message that it was typing mistake fromthere end.Is it kidding or apollo playing with petients.I want claim all expenses whatever I spent in hyderabad.I have all evidence....
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I am approaching you here with regards to a very unacceptable behaviour and dismal customer service I received from the Apollo Clinic at New Town today.

I had an appointment with a neurologist at 3.25 PM today at the Apollo Clinic, DLF Galleria unit of yours. I visited the clinic perfectly on time and paid Rs1000 as the consultation charges and was handed over a slip which I was requested to submit at the back desk. Upon submitting...
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M
megawatti
Jul 27, 2023
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Complaint

Address:Rua Qquintino Bocauiva 156

I booked EEGon25 th July. The clinic give me appointment At 4.30 pm. And I'm going there with my pt. And then I'm asking what time it will be done. They told me that EEG Tacnation not coming.. he is on way. So I wait for one hour. Then again I'm asking is he come or not. And they told me he is on the way... And asking them when he come .. if he come late so why u give me this time appointment. And ther one leady who is the manager on Newtown...
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M
megawatti
Jul 26, 2023
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Manager

Address:Rua Qquintino Bocauiva 156

This manager (see attached photo) does not have the authority of the staff marking an appointment of investigation of the brain
I complained but nothing happened, an awful experience in Apollo Newtown, never will step down there!...
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S
Suruvika
Jul 23, 2023
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Rude behaviour by customer help desk executive

Address:Apollo clinic Prince Anwar Shah road

I have been a regular customer visiting Apollo clinic, Prince Anwar Shah road. I visit for Dr. Suparna Chowdhuri.

I am 33 weeks pregnant now.
There is a rule of sending patients as per the appointment timings irrespective of who comes first or later. This is the rule over been following since the past few months check up.

Today (23rd July 2023) this lady on the help desk suddenly changed the rules according...
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C
CA@Arpita
from AHMEDABAD, Gujarat
Jun 2, 2023
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Invoice Not Received

Address:Ahmedabad

I Arpita Sharma had medical in Pushpya Hospital clinic through Apollo on 15th, May 2023 for which I have made payment of RS 2500 to Apollo in Agreement Name: [TORRENT POWER PMC CASH PAN INDIA OP AGREEMENT] and Package Name : [TORRENT POWER - PMC CAT 2 - PAN INDIA - FY2223] on 12th, May 2023.

I want reimbursement of my money from torrent but they are asking me to submit Invoice but till now i haven't received any Invoice from...
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L
lzq
from KOLKATA, West Bengal
Apr 30, 2023
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Doctor fee printed invoice required

Address:DUNLOP,KOLKATA

This is to inform you that we have visited Apollo clinic, Dunlop, Kolkata on 28/04/2023 for consultation of Doctor.The patient Name is Abhiraj Sikdar.The invoice which is given by the clinic is hand written but I request them to provide printed invoice which I need to submit in my organisation for reimbursement purpose and without printed invoice that was impossible to reimburse.

All other clinic is given printed invoice but...
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L
lzq
from KOLKATA, West Bengal
Apr 30, 2023
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Doctor consultation fee printed invoice not provide

Address:DUNLOP,KOLKATA

This is to inform you that we have visited Apollo clinic, Dunlop, Kolkata on 28/04/2023 for consultation of Doctor.The patient Name is Abhiraj Sikdar.The invoice which is given by the clinic is hand written but I request them to provide printed invoice which I need to submit in my organisation for reimbursement purpose and without printed invoice that was impossible to reimburse.

All other clinic is given printed invoice but...
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R
Ratnakar Panggingg
Apr 14, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mis selling of doctor treatment

Address:Apollo medical center, marathahalli, varthur main road, near kundanahalu signal, Whitefield bangalore

On the day 12th of April 2023 I visited Apollo medical center, marathahalli to meet a gastroenterologist. As I put my concerns of meeting the gastroenterologist doctor the executive on the reception says that Dr. Prasad/prasant will be available after 5pm so than I said than I will need to comeback later as it around 3-4pm. But the executive said instead of the said specialist you can meet the other Dr. Rajendra Prasad who can give you the...
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A
AnimeshVadehra
from Faridabad, Haryana
Apr 10, 2023
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Rude behavior by Dr Dhaval Bhalodiya - Appointment # 6477726

Yesterday (10/04/2023), I placed an order for some medicines for my mother, Mrs Prem Vadehra, as she is diabetic. I uploaded the prescription from a registered practitioner, from whom we are seeking treatment for few months.

After placing the order, I got a call from +[protected] at 11.06 PM (while I was fast asleep) and he introduced himself as Dr Dhaval Bhalodiya. He said that as our prescription is "Dated" and I'll...
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The authorities were incompetent enough to not take care of my parents (aged 67 and 62) through the executive checkup process. My parents were made to wait for long while other walk-in patients were treated. As part of the package, my parents were also supposed to be provided food but they were on empty stomach till 2:00pm, with only an offer for coffee.

It was extremely distressing for them and utter negligence from the authorities....
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Address:Garacharma, Port Blair

Paid for a Contrast CT scan but that could not be done due to kidney ailment, later they refused to refund the money back. The central head Sahil began misbehaving with us. He began shouting at us, treating us misreably. He was not at all concerned about my ill husband but was only determined to explain his baseless point. Later after harassing us throughout the day they paid us the amount. I am completely unsupportive of their behavior and...
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R
Revathy R Nair
from Bengaluru, Karnataka
Dec 24, 2022
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Expired vaccine for covid booster

Address:Ground Floor , Bulilding 189 , 6th Cross , 27th Main, HSR Layout, Sector 1

Me and husband took the booster shot on 23rd December from Apollo Clinic HSR . They provided us with the vaccine from the expired batch number . All the patients got to know this post the vaccination . Upon asking the admin it was said that they updated the wrong batch no in the cowin site . No further update was provided....
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Address:Flat No. A-3/2, IRCON Towers, IRCON Employees Housing Co-opt, New Town Rajarhat, Action Area-1, Kolkata - 700156

My Name is Anil Kumar De, 76 yrs of age and had given Blood Sample at 08:43 hrs in the morning of 27.11.22. I was to get my Report from WhatsApp No: [protected] in the evening at 19:02 hrs in the evening. I was provided with the USER ID (FNEWOPV504527) and Password (429834) to open my Blood Report after opening the Site www.apolloclinic.com/phr. However, Downloading of Report was not possible. I had wasted almost an hour with the Contact number...
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S
Sk Monoar Hossain
from Barasat, West Bengal
Nov 1, 2022
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Nivea body milk lotion

Address:Jirat

Respected sir I have a question
Even if you have the product in stock
Why can't you sell to customers?
Please think about it
Because I don't know what rules you have
But I want to know
Why couldn't I buy it even though it was in stock?
That it’s sir...
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B
boss2babu
from Durgapur, Maharashtra
Oct 22, 2022
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Nepotism and rude behaviour of staff at apollo clinic arra

I went to apollo clinic arra on22/10/22 for check up by Dr Y Radhakrishna.But unfortunately witnessed a very bad malpractice going on in the clinic. I got my tiken no 69 at 6 am but even at 6 pm in the evening i did not got an opportunity to visit the doctor although the token nos behind me were allowed access.I dont know how the access was done maybe some special references were there or maybe some malpractice going on the hospital.Moreover...
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A
Apollo doctor 100
Oct 19, 2022
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Salary

Address:Port Blair

I have worked in apollo clinic, Port Blair as a consultant doctor. I left the place two months ago and they are not paying my salary. On leaving the place they told me that they will give me the salary after few days as they didn't have the money with them at that time. It has been two months now and they are not paying any salary. They keep delaying and making excuses.
Lately they haven't been responding to emails or phone calls.br...
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Papri Choudhury
Oct 5, 2022
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Incorrect Doctor Consultation

Address:Bamunara, Durgapur, Pin - 713212

I visited Apollo Clinic in Bamunara, Durgapur on 13th September and consulted General Physician Dr Sudipto Joy. I am suffering from Hemorrhoids and constipation and the doctor has prescribed me Norflox TZ twice in a day along with other medicines. After my condition got worse and I couldn't pass stools for two days, I found out that Norflox is a medicine taken during loose motion. Due to incorrect medicine, my constipation got worse and I...
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